WED4LESS OUTLETS (“we”, “us” or “our”) respects your privacy and we are committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose Of This Privacy Notice

This Website Privacy Policy Describes How Wed4less Protects And Uses The Information You Give The Company When You Use This Website, Including Data You May Provide When Signing Up To Our Newsletter. Please Read This Policy Carefully So That You Are Fully Aware Of How And Why We Are Using Your Data. If You Are Asked To Provide Information When Using This Website, We Will Only Use It In The Ways Described In This Privacy Policy. This Policy Is Updated From Time To Time. If We Make Any Significant Changes Affecting How We Use Your Personal Information, We Will Contact You And Let You Know About The Change.

The Latest Version Is Published On This Page.

We Updated This Privacy Policy On 3rd January 2019. If You Have Any Questions About This Policy, Please Email Us At Customerservices@Wed4less.Co.Uk Or Write To Units 3,5,6 Mottram Mills, Mottram Street, Stockport SK1 3PA.

Introduction WED4LESS (“we”) respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal information by the relevant laws and regulations. This Privacy Policy explains how we use any personal information you provide to Wed4less when you use our services in our Outlets or our Websites, and any contact you have with our Customer Services. By accessing, browsing or otherwise using the Websites, you confirm that you have read and understood this Privacy Policy. Please ensure you have read it carefully, particularly the section detailing your rights related to the personal information that we collect about you.

Who we are & Important Information Controller – who we are

Our site’s data controller, www.wed4less.co.uk is WED4LESS of Units 3,5,6 Mottram Mills, Mottram Street Stockport, SK1 3PA. We have appointed a data privacy manager responsible for overseeing questions about this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact info@wed4less.co.uk or please write to The Data Protection Officer, Units 3,5,6 Mottram Mills, Mottram Street Stockport, SK1 3PA You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Changes to the privacy notice and your duty to inform us of changes 

This version was last updated on 3rd January 2019. The personal data we hold about you must be accurate and current. Please inform us if your personal data changes during your relationship with Wed4less.

Third-party links

From time to time, our Site may contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the provision of information to these websites which will be subject to their own privacy policies. Please check these policies before you submit any personal data to these websites. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We have no influence or control over these third-party websites and are not responsible for their privacy statements.

Personal data, or personal information, means any information about an individual from which that person can be identified.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:
Identity Data includes first name last name.
Contact Data includes delivery address, email address and telephone numbers.
Financial Data includes bank account and payment card details.
Technical Data includes internet protocol (IP) address browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We also collect and use Aggregated Data such as statistical or demographic data for internal purposes.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with an answer to an enquiry). In this case, we may have to cancel a service you have with us but we will notify you if this is the case at the time.

We obtain personal data:

• directly from you, for example, by form filling, survey, enter a competition or sign up for our newsletter;
• Observing how you use our Site, for example, from your transactions; or other organisations such as credit reference and fraud prevention agencies.
• by using CCTV on our premises to ensure the safety and security of our staff and customers
• when you submit an enquiry

Automated technologies or interactions.

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, and other similar technologies. Please see our cookie policy for further details.

Google will use your personal data when you give consent on our site. You can view Google’s  Privacy & Terms site  here

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Fulfil orders in-store and/or online orders and provides service information – we gather from you information about your product selection, name, delivery address, payment information, and any further information needed to fulfil your order (such as any special delivery instructions). The information on your order marked * is mandatory because we will be unable to fulfil your order without it.
• Process in-store and/or online Returns and address complaints and queries – where you return a product or make a query or complaint, we will keep the information you give us to ensure that we comply with our contractual and regulatory requirements, to ensure appropriate further communication with you, and to improve our products and services.
• Remember you and view activity on our Site – if you have allowed access to cookies, our Site will automatically remember you the next time you visit, to pre-populate fields to make ordering easier and to improve your experience by directing you to information on our Site that we think will be of interest to you. We also gather details of your visits to our Site, including details of pages viewed, accessed or visited, your use of any interactive features on the Site, and the length of your visit. We might also contact you to remind you about items in your shopping basket which you have not checked out.
• Communicate product offers, events and competitions – we will use contact details you have given to send you information about our products, offers and events that we think will be of interest to you. You can unsubscribe from this service at any time; see HERE FOR details on how to unsubscribe from marketing.
• Update our records – we will periodically check that the personal data we store to communicate with you is accurate. If you would like to update the personal data we hold about you, please update your account information and preferences by emailing at customerservices@wed4less.co.uk.
• Legal purposes – we sometimes need to use personal data that we have gathered from you or third parties (such as law enforcement or credit reference agencies), or that you have provided to us, to comply with our legal obligations or for other legal reasons – for example, to trace fraudulent transactions. We may also use your personal data where it is reasonable for us to do so and where there is no disadvantage to you.
• Report browsing information – we will collect information, if available, about your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is generally statistical data about our users’ browsing actions and patterns as a group and does not identify any individual.

• where we need to perform the contract we are about to enter into or have entered into with you;
• where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests; and
• where we need to comply with a legal or regulatory obligation.

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We may use your Identity, Contact, Technical and Marketing of Communications Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which services and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us and unless you have opted out of receiving that marketing. You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time.

We may also use your information to create anonymous data (whereby you cannot be identified) for market profiling purposes which may be used by us and shared with other companies in The PRG Group or third parties. .

We will not share your information with third parties in order for that third party to provide direct marketing communications to you, unless you have provided your consent for such use. Such third parties will have their own policies relating to the way in which your information may be used.

In order to make certain services available to you, we may need to share your personal data with some of our service partners. These include IT, delivery, marketing service providers and analytics and search engine providers that assist us in the improvement and optimisation of our website and customer service.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please click here.

Change of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:

• External Third Parties as set out in the Glossary

• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

We only store your personal data for as long as is necessary for the purposes listed in the ‘The data we collect about you and how we use your personal data’ section above. We may have to keep some of your information (such as payments information) for longer where this is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

Access to your personal data

You may request access to a copy of your personal data. You may object to how we use your personal information. You may also ask us to correct inaccuracies, delete or restrict personal information, or ask for some of your information to be provided to a third party.

There will be no fee to pay to access your personal data (or to exercise any other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information concerning your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.

To make enquires and/or to exercise any of your rights in this privacy policy, please contact info@wed4less.co.uk.

Withdraw consent:

You may withdraw your consent to our continuing to hold your personal data at any time. Please contact us at customerservices@prom4less.co.uk.if you would like to withdraw your consent, we will delete your data in line with your right to erasure below.

Rectification: you may ask us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us at customerservice@wed4less.co.uk

Erasure: you may ask us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us at info@wed4less.co.uk specifying why you would like us to delete your personal data.

Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine-readable format, or ask us to send such personal data to another data controller.

Object to processing: you may object to our personal data processing under this privacy policy. Please contact us using the details below, providing details of your objection.

Make a complaint: you may make a complaint about our data processing activities to a supervisory authority, which for the UK is the Information Commissioner’s Office, by visiting their website at HTTPS://ICO.ORG.UK/. However, we would like to help you and would appreciate being the first to be contacted at info@wed4less.co.uk

Cookies and how we use them

Your personal data will be used for personalization of ads and cookies may be used for personalized and non-personalized advertising

What is a cookie?

A cookie is a small file placed on your computer’s hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences to present content, options, or functions specific to you. They also enable us to see how many people use the website and what pages they tend to visit.

How we use cookies

We may use cookies to:

• Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions.
• Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
• Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
• Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
• To recognise when you return to our website. We may show your relevant content or provide functionality you used previously.

Cookies do not provide us with access to your computer or any information about you, other than that you choose to share with us.

Controlling cookies

You can use your web browsers cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

We only store your personal data for as long as is necessary for the purposes listed in the ‘The data we collect about you and how we use your personal data’ section above. We may have to keep some of your information (such as payments information) for longer where this is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.

Links from our site

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for the provision of information to these websites which will be subject to their own privacy policy. Please check these policies before you submit any personal data to these websites.

We have no influence over or control of websites outside the www.wed4less.co.uk domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the website data protection and privacy policies fully.

Changes to our Privacy Policy

We may modify or update this privacy policy from time to time and post any changes on this page. If a modification results in a significant change affecting how we use your personal information, we will contact you to let you know about the change.

In any event, we suggest that you check the policy from time to time for updates or modifications.

This privacy policy was last updated on 3rd December 2019

Security

We will always hold your information securely. Wed4less is committed to protecting the security of your data. We will treat all of your information in strict confidence, and we will endeavour to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal data and data stored on our Site and associated databases.

Prom4less recommends that you take measures to protect better the information you provide online. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. For security purposes, your password should not be written down and should be regularly reset. A strong password should not include easily obtainable personal data, should be at least 8 characters in length, and should be a combination of letters and numbers.

Klarna

To offer you Klarna’s payment options, we will pass to Klarna certain aspects of your personal information, such as contact and order details, for Klarna to assess whether you qualify for their payment options and to tailor the payment options for you.

General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna’s privacy policy.

Data Transfer

The data we collect from you will not be transferred outside of the European Economic Area (EEA).

Unsubscribing

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

The best way to do this is to click on the ‘unsubscribe’ link in any email you receive. for email marketing

You can opt-out of other marketing as follows:

• For phone and direct mail – you can contact our Customer Services (see Contact Us section below)
• For targeted or personalised adverts – you can update your cookie preferences at any time (see Cookie section and our Cookie Policy for how to do this).

It might take some time for all our systems to be updated, so you might get messages from us while we fully process your request, but we will ensure that we mark you as having opted out on our database as soon as we receive your request.

We will never lease, distribute or sell your personal information to third parties unless we have your permission, or the law requires us to.

To download a copy of our Privacy Policy, please click here.

Contacting us

If you have any queries relating to this privacy policy or our use of your personal data, please contact email customerservice@wed4less.co.uk

Please write to us at Units 3,5,6 Mottram Mills, Mottram Street, Stockport SK1 3PA telephone: 0161 480 7555