FAQ's FOR YOU

Being an outlet, we stock a huge number of gowns, some of them ‘one-offs” and so it is challenging to supply pictures of each gown as they may sell before we get the chance to upload them, we have some pretty amazing gowns at all times! Our Facebook, website and social media channels are all updated as soon as possible with our new arrivals.

As we are an outlet, the prices can vary daily. Currently, we have wedding dresses from around £99 to £699. We have many brand new wedding dresses by some of the biggest names in bridal design; you can save hundreds of pounds on these one-off gowns!

We understand you may be feeling a little bit nervous when you first arrive but feel sure you will soon start to relax when you meet our friendly team who will greet you with the warmest of welcomes. Looking for your wedding dress is exciting and a big deal, we aim to make it one of the best shopping experiences you have ever had.
Our experienced bridal consultants offer you a one on one personal service like no other. Firstly, they will explain how the store runs, you can try on as many gowns as you like, but we usually like to start with four, to see what sort of styles you are looking for. You will find we are not pushy salespeople; your consultant will help you get into the chosen dresses. She is very knowledgeable of all our products and will offer you fabulous bridal accessories that she knows will look amazing with the dresses you are trying, plus probably chat with you too about all things weddings!

You are welcome to come and visit us anytime, and you do not need to make an appointment as we do not operate an appointment system. We are open every day including all bank holidays except Easter Sunday, Christmas Day and Boxing Day. Please see our store locations page for opening hours. Please ensure you look at the opening times that are relevant to your local outlet. Please see the store locations page for details.

We would love to say yes, but because bridal gowns are such delicate, precious items, we have no food or drinks policy in our stores. We know how momentous this occasion is for you and even without the fizz, we feel sure we will make your shopping event at Wed4less very special for you. All of our outlets have some lovely venues close by so if you’d like to go somewhere for a celebratory drink, afternoon tea or lunch, ask your bridal consultant, she will be able to give you directions. We would love to say yes, but because bridal gowns are such delicate, precious items, we have no food or drinks policy in our stores. We know how momentous this occasion is for you and even without the fizz, we feel sure we will make your shopping event at Wed4less very special for you. All of our outlets have some lovely venues close by so if you’d like to go somewhere for a celebratory drink, afternoon tea or lunch, ask your bridal consultant, she will be able to give you directions.

We pride ourselves in having some of the highest quality bridal gowns and bridesmaid dresses in the industry. There is no compromise made on the materials used or the quality in manufacturing the wedding dresses and bridesmaid dresses that we sell. We like to pass on our buying power to you, our valued customers, hence the savings.

Your personal fitting room is large,spacious and luxurious. Each room has a lovely big mirror and somewhere to hang your clothes. Your friendly bridal consultant will assist you in the fitting room with getting into and out of the dresses you have chosen to try on.

Choosing a wedding dress that is right for you is a special occasion often shared with close friends and/or family. There is no set limit on the number of people you can bring with you as this is your personal preference and we would never say how many you should bring along with you; however we would advise that too many people can lead to many different opinions which may make it more difficult for you to find that perfect dress and make your own decision. Lots of brides ask us if they can bring their children along, of course, you can!

We accept payment from all major credit and debit cards. Additionally, cash is also accepted. We also offer Klarna. We do not accept cheques.

We offer the full bridal service, the only small difference is that you visit your seamstress away from our premises. It’s straightforward and easy, there is nothing mysterious or difficult about your wedding dress fittings. So many brides seem to get stressed over this. If you require a seamstress’s services ( it has been known occasionally that our quality gowns fit perfectly well without the need), we offer a full list of superb highly recommended alteration services that we have used for many years. Remember if you are using these recommended services, you are paying directly to them, cutting out the middleman, and saving again. Some of these services are who the boutiques use anyway. This way saves you hundreds of pounds on the ‘hidden extras’ that many bridal boutiques may charge. If you are not in the area of our seamstress list, we suggest researching yell.com or wedding sites such as Hitched or UK Bride for a good well known and renowned alteration service. WED4LESS OUTLETS cannot be held responsible for the alterations made to your dress/es, and we would always suggest you make your own inquiries for these services and costs involved. Wed4less staff can advise about alterations. However, the final decision lies with our customers as to whether to buy a dress from us, and we would only suggest doing so if you feel fully confident yourself in the advice given. Wed4less are not responsible for any seamstress advice or quality of workmanship.

These dresses are made specifically for you as per your order in your chosen style, standard size, and colour, and therefore we ask you to carefully read the following information. Once you have chosen your item(s) style, standard size and colour, and paid for them, is the order accepted and entered into the ‘Ordering Process’.  Paying for your order means that you have accepted the bWed4less Terms and Conditions. No changes can be accepted to the order after the Ordering Process has commenced.

SHADE DYE LOTS

We cannot guarantee shade dye lots for orders made at different times. There may be a small difference in colour from the swatch to the dress’s colour when it arrives. This will be very minimal and slight.

SIZING

All dresses ordered are standard size and length; the dresses are not made to any custom measurements. Each dress has a size chart and size recommender beneath each product. For more sizing information, see here. 

DELIVERY LEAD TIME

Once the Ordering Process has commenced, we will deliver your dress/es in to the store within 20 weeks after the Order Date. If you require a speedier service, we can offer a rush order time frame of up to 16 weeks ( no sooner) for a fee of £20 per bridesmaid dress. All delivery times quoted are approximate, we will always endeavour to honour these but cannot be held responsible for external factors that may influence the delivery date. Once the dress/es arrive we will contact you by telephone or email. Dress/es will require collection within 10 days of being contacted, unfortunately after this time the goods will be returned to our despatch centre. There will be an administration charge of £75 for goods to be requested back to the store, and storage fees will apply. A form of ID and the original paperwork must support all collections.

RETURNS ON ORDERED DRESSES

As these dress/es are made to order in your chosen style, colour and standard size/s, we will not offer any refunds (unless the goods are faulty) or cancellations once the Ordering Process has started. Upon collection/receipt, should you have any concerns about your order, these must be aired to Wed4less within 7 days of their  collection.

These dresses are made specifically for you as per your order in your chosen style, standard size, and colour, and therefore we ask you to carefully read the following information. Once you have chosen your item(s) style, standard size and colour, we will ask you to confirm these by signing and dating (‘Order Date’) the ‘Bridesmaid Order Agreement’. Only when the Bridesmaid Order agreement is signed, dated, and a payment is received by Wed4less, will the order be accepted by Wed4less and entered into the ‘Ordering Process’. A  deposit payment is usually half of the total order amount. When you have placed an order, made a payment and signed and dated the Bridesmaid Order Agreement, this means that you have accepted the Wed4less Terms and Conditions and the Ordering Process has commenced. No changes can be accepted to the order after this Ordering Process has commenced.

SHADE DYE LOTS

We cannot guarantee shade dye lots for orders made at different times and from different stores. Please note, there may be a small difference in colour from the swatch to the dress’s colour when it arrives. This will be very minimal and slight.

SIZING

All dresses ordered are standard size and length; the dresses are not made to any custom measurements. Each dress size that you have chosen is your own decision not ours. You have made this decision after trying on the dress in that size, no measurements are taken by WED4LESS. 

DELIVERY LEAD TIME

Once the Ordering Process has commenced, we will deliver your dress/es in to the store within 20 weeks after the Order Date. If you require a speedier service, we can offer a rush order time frame of up to 16 weeks ( no sooner) for a fee of £20 per bridesmaid dress. All delivery times quoted are approximate, we will always endeavour to honour these but cannot be held responsible for external factors that may influence the delivery date. Once the dress/es arrive in to store, we will contact you by telephone or email. Dress/es will require collection within 10 days of being contacted, unfortunately after this time the goods will be returned back to the despatch centre. There will be an administration charge of £75 for goods to be returned back to the store, and storage fees will apply. A form of ID and the original paperwork must support all collections.

SEAMSTRESSES

Wed4Less has a full list of alterations services should these be required. As the dress/es are not made-to-measure, it is usual that they may require some alterations. Wed4Less cannot be held responsible for the alterations made to your dress/es, seamstress advice or quality of workmanship, and we would always suggest you make your own inquiries for these services and costs involved. Wed4less staff can advise about alterations, however, the final decision lies with our customers as to whether to buy a dress from us, and we would only suggest doing so if you feel fully confident yourself in the advice given. 

RETURNS ON ORDERED DRESSES

As these dress/es are made to order in your chosen style, colour and standard size/s, we will not offer any refunds (unless the goods are faulty) or cancellations once the Ordering Process has started. Upon collection/receipt, should you have any concerns about your order, these must be aired to Wed4less within 7 days of the collectio4

If you require a seamstress’s services ( it has been known occasionally that our quality dresses fit perfectly well without the need), we offer a full list of superb highly recommended alteration services that we have used for many years, and have worked with for a long time. Remember if you are using these recommended services, you are paying directly to them, cutting out the middleman, and saving again. Some of these services are what the boutiques use anyway. This way saves you lots of money on the ‘hidden extras’ that many bridal boutiques may charge you. If you are not in the area of our seamstress list, we suggest researching yell.com or wedding sites such as Hitched or UK Bride for a good well known and renowned alteration. Wed4less are not in any way associated with any of the seamstresses on our list, and we would always suggest that you do your own due diligence. Our advisors advice is impartial, and your own decision must be taken as to whether you feel a dress can be altered to your liking.

Ordering your beautiful brand new wedding dress is easier than you think!

Please browse through our website to choose from the stunning designs available!

These dress/es are a made-to-order purchase ordered personally by you in your chosen style, standard size, and colour, therefore, we ask you to carefully read the following information. Once you have paid for your item/s, this means that you have accepted the Wed4less Terms and Conditions and the ‘Ordering Process’ begins on the ‘Order Date’. All orders are final; we cannot accept changes once payment is received, once payment has been received, we will place the order with the production facility. If you are not happy with your standard size online dress purchase/s, we allow a fourteen-day (from you receiving your goods)  exchange only of any ‘off the peg’ gown in our store, upon proof of receipt, proof of ID and providing that the gown adheres to our Exchange Policy terms and conditions. This must be notified to us within seven days of receiving your order. We do not allow refund of any online orders unless goods are faulty, as your purchase was made-to-order in your chosen style, standard size and colour personally by you.

Postage 

Please note: Any gowns requiring posting will be subject to a postal charge.

Sizing

All dresses ordered are standard size and length; the dresses are not made to any custom measurements. Each dress has a size chart and size recommender beneath each product.For lots of information on sizing CLICK HERE

Delivery & Lead Time

Once the Ordering Process has commenced, we will deliver your dress in to the store ( or post for a fee) within 20 weeks of the Order Date, if you require your gown quicker than this, we can expedite the order and deliver your gown within 16 weeks ( no sooner) from the Order Date for a fee of £50. All delivery times quoted are approximate, we will always endeavour to honour these but cannot be held responsible for external factors that may influence the delivery date. 

Alterations & Seamstresses 

Wed4Less has a full list of alterations services should these be required. As the dress/es are not made-to-measure, it is usual that they may require some alterations. Wed4Less cannot be held responsible for the alterations made to your dress/es, seamstress advice or quality of workmanship, and we would always suggest you make your own inquiries for these services and costs involved. Wed4less staff can advise about alterations, however, the final decision lies with our customers as to whether to buy a dress from us, and we would only suggest doing so if you feel fully confident yourself in the advice given. 

Returns & Refunds 

Upon receipt, should you have any concerns about your order, these must be aired within 7 days of the collection date.As your dress is a made to order purchase ordered personally by you in your chosen style, colour and standard size we do not offer refunds (unless the goods are faulty) or cancellations once the Ordering Process has started. If you are not happy with your standard size online dress purchase, we allow a 14 day (from you receiving your goods) exchange only of any ‘off the peg’ gown in one of our stores, upon proof of receipt, proof of ID and providing that the gown adheres to our Exchange Policy.